McIntyre Digital Solutions

The communication that
drives patient care - recorded, verified & tracked.

McIntyre MedSys is an AI-assisted Clinical Communication Intelligence & Patient Safety platform. Not just another electronic file - a clinical operations layer built around nursing workflow, escalation accountability and medication safety.

Built by a practising clinician SBAR & NEWS2 native POPIA-conscious by design
Sepsis risk flagged · Bed 12
Read receipt · legally defensible
1 in 3
sentinel events involve a communication breakdown
<30s
to document a call outcome & escalation step
9
clinical modules, one connected record
100%
of escalations timestamped & auditable
The real problem

Most hospitals can prove a note was written. Few can prove who was told - and when.

A patient deteriorates. The nurse identifies it, calls the doctor, and the response is delayed. Later, the record is silent on who knew what, when. Without objective evidence, the nurse is left exposed and the patient is left waiting.

Many patient deaths are linked not to a lack of skill - but to a breakdown in communication.
  • Escalation calls go unanswered - with no record of the attempt.
  • Verbal & telephone orders are undocumented and disputed.
  • Handovers are chaotic; critical risks fall through the gaps.
  • Critical results (K⁺ 2.1, SpO₂ < 90%) sit unread.
  • Alert fatigue buries the alerts that actually matter.
  • Nurses carry the medico-legal risk of "I was never informed."
The platform

Four pillars. One connected record.

Version 1 is built around the workflows nurses actually live in - each pillar is interactive in the prototype.

Patient Management

Role-specific dashboards, complete patient records, assessments and living care plans.

  • My Patients, My Tasks, Critical Alerts
  • Vitals, GCS, Norton, Falls & Sepsis scoring
  • Suggested nursing diagnoses & interventions

Medication Safety

Close the loop from prescription to administration with barcode verification and live intelligence.

  • MAR + the five rights, barcode-scanned
  • Allergy, interaction & duplicate-therapy checks
  • Renal-aware high-alert warnings

Communication Intelligence flagship

SBAR, Call-Through-MedSys, an automatic escalation ladder and a tamper-evident audit trail.

  • Auto-populated SBAR handovers
  • Read receipts: delivered · opened · acknowledged
  • Voice-to-text telephone orders, dual-RN witnessed

Patient Safety & Quality

Risk assessments, incident reporting and a live quality dashboard for nursing leadership.

  • Falls, pressure injury & medication incidents
  • Communication scorecard & response times
  • Escalation compliance evidence
Flagship · Communication Accountability Module

Turn every clinical call into part of the care record.

The system should never have to ask “did the nurse call the doctor?” It should be able to show the complete history - with timestamps, acknowledgements, actions and escalation steps.

Call Through MedSys

The doctor sees the patient, ward, latest vitals and SBAR before answering. Every call is logged: who, whom, when, how long.

Voice-assisted telephone orders

Dictate the order; the system extracts medications, tests & monitoring, creates tasks, and reads it back for confirmation.

Dual-RN verification

High-alert & controlled orders require a second RN's electronic witness signature - a defensible chain of accountability.

Automatic escalation ladder

No acknowledgement in time? Escalate to covering doctor → senior → clinical manager → rapid response - every step documented.

Open the Communication Hub →
Communication audit trail · Bed 12 Tamper-evident
02:13Deterioration identified · BP 80/50Alert
02:14SBAR sent to Dr SmithSent
02:15Opened & acknowledgedAck
02:19Telephone order received · read-back ✓Order
02:22Witnessed by RN S. NkosiWitnessed
02:36BP repeated · 102/65 · improvingReviewed
Prototype uses fictional demonstration data only. Not a medical device; not for clinical use.
Documentation suite

Every form a nurse needs - intelligent, not static.

The system doesn’t just store forms. It calculates scores, flags abnormal findings, suggests care and escalates deterioration.

Vital Signs & NEWS2

Trend graphs, abnormal alerts, escalation triggers.

Glasgow Coma Scale

Eye, verbal & motor with automatic scoring.

Sepsis Screening

Temp, resp, pulse & mental status → risk alert.

Falls & Norton

Risk scores with prevention recommendations.

Intake & Output

Automatic fluid-balance calculation.

MAR

Schedule, administration & barcode scanning.

Wound & Skin Care

Assessment, staging & repositioning reminders.

Peri-operative

Pre-op checklist & post-op observations.

Discharge Planning

Education, TTO meds, follow-up & checklist.

Strategic direction

From nursing platform to healthcare operational intelligence.

A phased path that lands clinical value early, then compounds it with intelligence.

Phase 1

MVP - Four Pillars

Patient management, medication safety, communication intelligence & safety/quality. This prototype.

Phase 2

Integration

Pharmacy, laboratory & radiology feeds. Critical-result auto-escalation (e.g. K⁺ 2.1).

Phase 3

Intelligence

AI clinical prioritisation to cut alert fatigue; predictive deterioration & staffing insight.

Phase 4

Ecosystem

Mobile nurse app, telemedicine, multilingual comms & bed management - the smart hospital.

“It doesn’t just record patient care - it records, verifies and tracks the communication that drives it.”

Step into the working prototype and follow a deteriorating patient from first alert to resolved escalation.